1+ week, 2+ day ago   (266+ words) Confronted by a chronic talent shortage, fee compression and ever-increasing workloads, more U.S. accounting firms are turning to offshore talent. In earlier columns I've talked about the payoff from offshoring when it's done patiently and correctly. But there are some things…...

1+ week, 4+ day ago   (813+ words) AI bots like ChatGPT are already widely used for drafting personalized emails, engagement letters, proposals and other client-facing content. But when used strategically, they can help CPA firms analyze client feedback, identify recurring concerns, understand changing expectations and spot patterns…...

3+ week, 6+ day ago   (615+ words) A firm's first full-time employee is a major milestone — one that requires more thought and planning that you might expect, according to Rebecca Himango, the founder of illuminHR, who walks firms through building up the infrastructure they need to support…...