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Accounting Today
accountingtoday.com > opinion > using-ai-to-decode-client-behavior

Using AI to decode client behavior

1+ week, 3+ day ago   (813+ words) AI bots like ChatGPT are already widely used for drafting personalized emails, engagement letters, proposals and other client-facing content. But when used strategically, they can help CPA firms analyze client feedback, identify recurring concerns, understand changing expectations and spot patterns…...